How to Send a Sample Email Sending Billing Statement to Your Customers

Hey there,

Have you ever found yourself struggling to create a professional and concise billing statement to send to your clients? You’re not alone. Crafting an effective billing statement can be time-consuming and overwhelming. But fear not, because I’ve got you covered.

I’ve put together some sample email sending billing statement templates that you can use as inspiration or edit as needed. These templates are designed to help you streamline your billing process and ensure that your clients receive clear and accurate information on their invoices.

With these templates, you can easily customize and personalize your billing statements without having to start from scratch every time. This will not only save you time and energy but also help you maintain a professional image with your clients.

So whether you’re a freelancer, small business owner, or just looking to improve your billing process, these billing statement templates will be sure to come in handy.

So what are you waiting for? Check out the sample email sending billing statement templates now and see how they can elevate your billing game!

The Best Structure for Sending a Billing Statement Email

As a business owner or professional, it’s crucial to maintain a clear and concise billing system for your clients. In today’s fast-paced digital age, sending billing statements via email is a convenient and efficient way to ensure your clients receive their financial statements in a timely manner. However, developing the best structure for sending a billing statement email can prove challenging. Here is a comprehensive guide on how to create the best structure for a sample email sending billing statement:

1. Begin with a strong subject line

It’s essential to create an attention-grabbing subject line for your email. The goal is to ensure that your clients open and read the email. A simple and direct subject line such as “Your Monthly Billing Statement” with an invoice number, if applicable, will make it clear what the email is about.

2. Address your client by their name

Using your client’s name in the email greeting, such as “Dear John”, will create a personal touch and let them know that you value them as a client. It also adds a level of professionalism to the billing statement email.

3. Explain the details of the billing statement

After the greeting, provide a short description of the billing statement’s content. This will brief your client on what they can expect in the email. It can be as simple as “Attached, please find your invoice for the month of June 20XX.” This will provide clarity and structure to the billing statement email.

4. Provide payment details

The next section should contain the payment details. It should include a detailed breakdown of the amount owed, the due date, and any late payment fees. Including payment options such as online payments or wire transfers will make it easier for your clients to pay you promptly.

5. Include a brief note to thank your client

It’s essential to maintain a positive relationship with your clients. Including a brief note of gratitude will let your clients know that you value their business. For example, “Thank you for your prompt payment. We appreciate your business and look forward to working with you in the future.”

6. Provide contact information for any questions or concerns

Finally, you should include your contact information in case your client has any questions or concerns. Providing contact information such as your email address or phone number creates an avenue for your clients to reach out to you easily and will ensure that all inquiries are answered promptly.

By following the steps above, you can create a billing statement email that provides clarity, structure, and professionalism. Your clients will appreciate the effort put into creating an easy-to-understand and concise billing system, leading to better communication and trust in your business.

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Sample Email Sending Billing Statement for Different Reason

Sample 1: Billing Statement for Overdue Account

Dear [Customer Name],

We hope this email finds you well. We would like to bring to your attention that your account with us is now overdue. Our records show that the amount due is [Amount Due] and the past due date is [Past Due Date]. We kindly ask that you settle the outstanding balance as soon as possible to avoid further actions from our end.

If you have any questions or concerns, please do not hesitate to contact us. We value your business and would like to ensure that future transactions go smoothly.

Thank you for your attention to this matter.

Best regards,

[Your Name]

Sample 2: Billing Statement for Annual Subscription Renewal

Dear [Customer Name],

We are excited to inform you that your annual subscription with us is up for renewal. Our records show that your subscription will expire on [Expiration Date] and the renewal fee for the upcoming year is [Renewal Fee].

To continue enjoying the benefits of our services, we kindly ask that you renew your subscription before the expiration date. You can do so by logging into your account and following the renewal prompts.

If you have already renewed your subscription, please disregard this email, and we thank you for your continued patronage.

Best regards,

[Your Name]

Sample 3: Billing Statement for Late Payment Penalty

Dear [Customer Name],

We hope this email finds you well. We would like to inform you that a late payment penalty of [Amount Here] has been added to your account balance. This is due to the payment not being received by the due date, which was [Due Date Here].

While we understand that unforeseen circumstances may cause payment delays, we kindly ask that you try to make the payment as soon as possible to avoid further penalties. We appreciate your prompt action in this matter.

Thank you for your attention to this matter.

Best regards,

[Your Name]

Sample 4: Billing Statement for Incorrect Charges

Dear [Customer Name],

We value your business and would like to bring to your attention a discrepancy in your current billing statement. Our records show that there are incorrect charges of [Amount Here] on your account.

We understand that mistakes can happen, and we apologize for any inconvenience caused. Please let us know if you have any questions or if you need us to clarify any details. We will do our best to address this issue as soon as possible.

Thank you for your attention to this matter.

Best regards,

[Your Name]

Sample 5: Billing Statement for Change in Payment Method

Dear [Customer Name],

We hope this email finds you well. We would like to inform you that we have updated our payment system to serve you better. As such, we will no longer be accepting payments through [Old Payment Method] starting on [Date Here].

We kindly ask that you update your payment information as soon as possible by logging into your account and following the prompts. If you have any questions or concerns, please do not hesitate to contact us.

Thank you for being our valued customer, and we appreciate your cooperation in this matter.

Best regards,

[Your Name]

Sample 6: Billing Statement for Annual Usage Report

Dear [Customer Name],

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We would like to thank you for choosing our services for the past year. As it comes to an end, we would like to provide you with an annual usage report to give you an insight into your account activity for the past year.

The report is attached to this email in PDF format and contains details on the usage, fees charged, and other relevant information.

Should you have any questions or concerns about the report or your account, please do not hesitate to contact us.

Thank you for being our valued customer, and we look forward to serving you in the future.

Best regards,

[Your Name]

Sample 7: Billing Statement for Promotional Offer

Dear [Customer Name],

We are excited to offer you a promotional discount of [Discount Here] on your next purchase with us. This is our way of saying thank you for your loyalty and patronage.

You can redeem the offer by using the coupon code [Coupon Code Here] during checkout. Please note that the promotional discount is only valid for [Validity Period Here].

If you have any questions or concerns about the offer, please do not hesitate to contact us. Thank you for your attention, and we look forward to serving you soon.

Best regards,

[Your Name]

Tips for Sending Billing Statements via Email

As more and more businesses shift to digital means of communication, sending billing statements via email has become a popular and efficient method. However, sending billing statements via email requires a certain level of professionalism and attention to detail. Here are some tips to help you send a billing statement that is clear, concise and professional:

  • Include a clear subject line: A good subject line should clearly convey the purpose of the email. For billing statements, try something like “Billing Statement for [Client Name] – [Invoice Number].”
  • Use a formal tone: Your email should reflect professionalism, regardless of the type of client you’re sending it to. Use proper salutations (Dear [Client Name],) and sign off with a professional closing (Sincerely,).
  • Attach the billing statement: Don’t rely on the client to open a link to view the statement. Ensure that the statement is attached as a PDF so that the client can easily view and print it.
  • Keep it concise: While it’s important to include all the relevant information in the billing statement, it’s equally important to keep it concise. Use bullet points to simplify the information and make it easier for the client to understand.
  • Include payment instructions: Make it clear how the client can pay the bill. Include payment options such as bank transfer, credit card, PayPal and any specific instructions for each.
  • Provide a deadline: Provide a clear deadline for payment to encourage timely payment. Make sure this is included at the beginning and end of the email to ensure it is not missed.
  • Run a spell check: Spelling and grammar errors make you look unprofessional. Always run a spell check before sending the email.
  • Be personal: Add a personal touch to your email by addressing the client by name and using their previous correspondence to make them feel valued.

By following these tips, you can ensure that your billing statements are professional and effective. Sending billing statements via email can save you time and resources, and improve the overall efficiency of your billing system.

FAQs about Sending Billing Statement Emails


What is a billing statement email?

A billing statement email is an electronic document that is sent to a customer via email which details a summary of the services they have received, the costs incurred for these services, and the total amount due.

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What should be included in a billing statement email?

A billing statement email should include the customer’s name and contact information, account number, a description of the services or products provided, the date of the transaction, the amount due, and instructions on how to pay.

What are the benefits of sending billing statements via email?

Sending billing statements via email is convenient for both the customer and the business, as it saves time and money, promotes efficient and timely communication, and reduces the risk of lost or delayed invoices.

How do I ensure that my billing statement emails are secure?

You should use secure email protocols and encryption to protect the contents of your billing statement emails, and make sure that they are only sent to authorized individuals who have provided valid email addresses or contact information.

How often should I send billing statement emails?

You should send billing statement emails on a regular basis, depending on the billing schedule of your business. This could be monthly, bi-monthly, quarterly, or annually, as per the agreement with your customers.

What should I do if a billing statement email is returned as undeliverable?

If a billing statement email is returned as undeliverable, you should confirm the contact information of the customer and resend the email. If the email continues to be undeliverable, you should contact the customer through other means such as phone or mail.

How do I handle billing disputes that arise from billing statement emails?

If a customer has a dispute regarding the billing statement email, you should respond promptly to their inquiry and provide them with detailed information on the charges and costs. If necessary, you can also provide them with a revised billing statement or refer them to your customer service department.

What types of payment methods can I include in my billing statement email?

You can include various payment methods in your billing statement email, such as direct debit, credit card payments, or online payment portals. It is important to provide clear instructions on how to make a payment and what methods are accepted.

What should I do if a customer does not respond to my billing statement email?

If a customer does not respond to your billing statement email, you should follow up with them through other means, such as phone or mail. You can also send them a reminder email or escalate the issue to your customer service department if necessary.

How can I ensure that my billing statement emails are effective?

To ensure that your billing statement emails are effective, they should be clear, concise, and easy to understand. You should also personalize them with the customer’s name and make sure that they are timely and accurate. Providing additional details or explanations on the charges may also be helpful.

That’s it!

And there you have it – a practical guide on how to send a billing statement via email using a sample email. If you’ve made it this far then congratulations, you’ve learned something new today! Remember that sending billing statements via email can be a faster and more convenient way to manage your finances. Thanks for reading and hope to see you again soon for more practical tips and life hacks!

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